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Inbound Customer Sales: Beautiful Cruise Line




4 Weeks



Service Pay

About the Course

Servicing Days

7 Days a Week 365 days a year Servicing Hours: 9:00AM-10:00PM

Language: English

6 Prerequisites

Voice Assessment
Technical Check
Program Assessment
Identity Verification
Pay for Class ($0)
Background Check

What to Expect

Here is the scope of services and the kinds of tasks one can expect to
handle on a daily basis.

• Answer and service all calls through the company's Reservations
system and sell Princess North America products.
• Take inbound calls from direct customers interested in a cruise
• Use professional sales techniques on every call to make a
reservation and enhance guest’s experience.
• Achieve monthly Key Performance Indicators as set forth in the
• Use professionalism and excellent customer service on calls

(No Landline Required)
USB Headset, Dual Monitors

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