Inbound Customer Sales: Beautiful Cruise Line
About the Course
7 Days a Week 365 days a year Servicing Hours: 9:00AM-10:00PM
Pay for Class ($0)
What to Expect
Here is the scope of services and the kinds of tasks one can expect to
handle on a daily basis.
• Answer and service all calls through the company's Reservations
system and sell Princess North America products.
• Take inbound calls from direct customers interested in a cruise
• Use professional sales techniques on every call to make a
reservation and enhance guest’s experience.
• Achieve monthly Key Performance Indicators as set forth in the
• Use professionalism and excellent customer service on calls
(No Landline Required)
USB Headset, Dual Monitors