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Cruise Line Customer Sales




4 Weeks



Service Pay

About the Course

Servicing Days

7 Days a Week 365 days a year Servicing Hours: 9:00AM-09:30PM

Language: English
6 Prerequisites

Voice Assessment
Technical Check
Program Assessment
Identity Verification
Pay for Class
Background Check

What to Expect

Here is the scope of services and the kinds of tasks one can expect to
handle on a daily basis.

• Inbound calls for assistance with bookings for client's customer, assisting with cruise specific questions,
quotes and more.
• Stay up to date on latest Cruise sales and promotions while earning revenue!
• Maintain top sales performance by showcasing expert sales technique and overcoming customer
• Transferring of inbound calls or outbound calls to other client designated internal support departments or
client account representatives.
• Possible outbound calls to client designated internal support departments, client customer for status and
clarification purposes.

(Dual Monitors, No landline required, USB headset only)

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